It’s our first glimpse of one of the weirdest spectacles in the universe: Astronomers released humanity’s first image of a black hole Wednesday Apr 10, 2019.
The picture reveals the black hole at the center of Messier 87, a massive galaxy in the “nearby” Virgo galaxy cluster. It looked like a flaming orange, yellow and black ring.
Don’t worry, I don’t want to delve into the details about the Blackhole information paradox. To make a long story short, it highlights two seemingly contradictory features of black holes:
Starting to see my point about Salesforce?
You’re sending a lot of data into Salesforce, but it never comes back!
The root causes of this problem is that times have changed forever:
But how to effectively collaborate across departments when your CRM creates a sealed border between your sales team and the rest of your organization?
The Salesforce attempt to mitigate to this issue… Chatter.
Chatter just utterly failed
Microsoft Teams is a natural evolution to Chatter. It was built from the ground to be used across every department in a company, not just in sales. For that reason, Microsoft Teams shines in all the areas where Chatter falls short for sales teams.
Within companies (and especially during the workday) people treat Microsoft Teams messages a lot like text messages, which are seen and opened almost instantaneously. In fact, most of the text messages are read within 2 minutes!
That’s as real-time as it gets.
Compared to email, which might get a response in a day or two, or Chatter, which might get a response sometime next week (if ever…)
Especially useful for outside sales, Microsoft Teams works beautifully across any modern device. smartphone, tablet, Mac, PC, all the channels and messages are there and are easy to see and respond to.
And yes, your phone system can be integrated too! This is ideal for any sales team – whether working in-house, remote, or in-the-field.
Thanks to its embedded app store, Microsoft Teams is your hub for teamwork. You can integrate easily in minutes all your existing sales, marketing and customer support tools:
For instance, you want to optimize your teamwork by collectively managing your external communications directly in Microsoft Teams, across multiple channels (email, Live Chat, Twitter, Facebook…), just bring MailClark to your sales channels!
Use teams for improved visibility between sales, marketing, product, and support so you’re working towards the same goals:
Perhaps best of all, Microsoft Teams is usually adopted across a company, not just in Sales. This is key for modern Account-Based Collaboration, which works best when it includes people with unique perspectives from outside the sales staff, often people who don’t have Salesforce licenses (A Chatter-only license costs around $15 per month…).
And as we discussed earlier, it’s not easy for someone who doesn’t use Salesforce every day to even use Chatter.
Microsoft Teams, by contrast, is either free (up to 300 users), or included in any Office 365 subscription plans.
Teams are ideally designed to organize conversations around a sales account, and team’s channels are ideal to collaborate on leads and opportunities.
Instead of finding a record in Salesforce, then talking about it using Chatter, people are just using teams and channels for the account and its opportunities to keep their conversations organized.
Once integrated, you can search for Salesforce and related contents (documents, conversations…) right from the Microsoft Teams search bar:
Moreover, if you’re using the brand new Bing for Business, it will allow your users to search from enterprise content such as Salesforce accounts, opportunities, people and documents as well as public web results in a single experience.
It is now possible to integrate Microsoft Teams with Salesforce using our SAAS solution, SalesTim for Salesforce.
We design it to empower sales teams to achieve more:
If you’re interested in learning more about SalesTim for Salesforce, just contact us to schedule a live demo:
If you’re interested in understanding the publicly released black hole picture, Veritasium has made a fantastic video that delves into the details…